Branch — Support
Horror choose-your-own-adventure stories, generated for you.
Need help, found a bug, or want to request a feature? We read every message.
Contact us
Email support@branchstories.app and we'll get
back to you as soon as we can. It helps to include your device model, iOS version, and the
language you're playing in.
Common questions
- How do I start a story? From the home menu tap AI Adventure,
shape your story (or choose the Unknown), and tap Begin. Starting a story costs Story
Coins unless you have Premium.
- How do coins refill? You receive one coin roughly every 24 hours, up to
a small balance, at no cost. Premium removes coin costs entirely.
- What does Premium include? Unlimited stories, the richer "Vivid"
storyteller, and every narrator voice. Manage or cancel your subscription anytime in
Settings → Manage Subscription, or in the App Store account settings.
- Narration isn't playing. Make sure your device isn't muted, and for the
best voices download the voice pack for your language in Settings.
- How do I delete my account? Tap the profile icon on the home screen,
open Account, then Delete Account. This permanently removes your account
and data from our server.
Privacy
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